Privacy Policy

Last updated: March 2026

Overview

This Privacy Policy describes how Duclos Brand Group ("we," "us," or "our") collects, uses, and protects the information you provide when visiting mcandyduclos.com and using ScaleLab, a product of Duclos Brand Group.

By using this website, you agree to the collection and use of information in accordance with this policy.

Who We Are

ScaleLab is a product of Duclos Brand Group.3571 Far West Blvd STE 3815Austin, TX 78731hello@duclosbrand.com

Information We Collect

We collect information you voluntarily provide when you fill out a form, book a Strategy Session, or contact us directly. This may include:

Full nameEmail addressBusiness nameWebsite URLBusiness revenue informationInformation about your business challengesAny other information you choose to share with us

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, pages visited, and time spent on the site. This information is collected through standard web analytics tools and cookies.

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and schedule Strategy SessionsCommunicate with you about ScaleLab and related servicesSend you emails, updates, and marketing communications you have opted intoImprove our website and servicesProcess applications for the ScaleLab coaching program

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Email Communications

By submitting your information through any form on this website, you agree to receive email communications from Duclos Brand Group and ScaleLab. These may include confirmation emails, follow up communications, program updates, and marketing content.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link at the bottom of any email or by contacting us directly at hello@duclosbrand.com. Please note that transactional emails related to your application or booking may still be sent after unsubscribing from marketing communications.

Cookies

This website uses cookies to enhance your browsing experience and collect analytics data. Cookies are small text files stored on your device that help us understand how visitors interact with our site.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of the website may not function properly if cookies are disabled.

Third Party Services

We use third party tools and platforms to operate our website and business. These may include but are not limited to:

Calendly for appointment schedulingStripe or HoneyBook for payment processingEmail marketing platforms for communicationsGoogle Analytics for website analyticsMeta for advertising purposes

Each of these third party services has its own privacy policy governing how they handle your data. We encourage you to review their policies directly.

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete the data we hold about you. To exercise any of these rights, please contact us at hello@duclosbrand.com.

If you are a resident of California, you may have additional rights under the California Consumer Privacy Act. If you are located in the European Economic Area, you may have rights under the General Data Protection Regulation. Please contact us directly for more information.

Children's Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at hello@duclosbrand.com.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Duclos Brand Group3571 Far West Blvd STE 3815Austin, TX 78731hello@duclosbrand.com